Joanne Lockwood explores the critical distinction between diversity and true inclusion within the workplace. It emphasises that, despite significant investments in diversity training and policies, many organisations still struggle to create a culture where all employees genuinely feel a sense of belonging.
We discuss the three key steps to fostering belonging: creating psychological safety, aligning organizational values with employees, and promoting authenticity. Leaders play a critical role in establishing psychological safety within the organization, by being open to feedback, valuing unique characteristics, and celebrating diversity in all forms.