Joanne is down-to-earth and much more friendly than I thought an international speaker would be (there go my assumptions!!). She has helped me reflect on how I view difference and diversity. Her approach is thoughtful and thought-provoking; it’s based on common-sense and she doesn’t ‘tell’ people how they should behave or what they should think. As an HR specialist I’m well versed in the Equality Act and the common approaches that businesses take in (so-called) ‘managing diversity’, however, Joanne has turned this on it’s head and I’m beginning to see that most businesses haven’t got the point thus far. Joanne presents ideas and experiences that make sense and actually simplify what we can all do, as individuals and as businesses, to help ensure we include everyone. A great presenter and someone from whom we can all learn a great deal. I wholeheartedly recommend Joanne to businesses who would like a fresh approach to diversity in all its forms and, particularly, transgender.