Joanne presents the issues faced by the Transgender community with great clarity and knowledge. As an organisation P3 promotes inclusion, supports individuals and embraces individuality and as such we are always seeking ways to extend our knowledge and inform best practice. Joanne’s training not only prompted positive discussion but has also given us some key tools when working with individuals who disclose they are part of the Transgender community and may need further support to explore what this means for him or her in a none judgmental way. I would recommend Joanne’s training to any organisation considering educating staff on the issues and legislation and how to best incorporate best practice for both Service Users and staff.